A specialist insurance planning company based in Greater London partnered with randd to identify R&D within their software development and service delivery processes.
The business provides a broad range of insurance planning and advisory services for bespoke and high-value assets. Their innovation lies in developing secure digital systems that streamline policy management and client communications — combining technological advancement with an unwavering commitment to customer service.
Through randd’s expertise, the company successfully captured R&D activity across its software innovation, including data-driven tools designed to improve efficiency, accuracy, and compliance. The resulting claim achieved a strong sector return, enabling continued investment in digital transformation and staff development.
The Group Financial Controller praised randd for its clarity and professionalism throughout the process, commenting:
“I have found the whole process very simple and easy. You guys have done a great job in managing my expectations and providing all the help and assistance we needed to get this process done. The randd team has also kept us fully up to date along the way, providing assistance whenever we needed it. They completed their work very professionally and made the process very simple.”
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