Three Successful Claims After a Fresh Start with randd
- Three successful R&D tax claims with randd’s support
- Client previously became disillusioned with another provider and stopped claiming
- Revenue enquiry resolved to client’s satisfaction in one week
The Client
FlexManager is a provider of innovative tools for businesses to achieve compliance targets, from web application and native mobile applications to IoT monitors.
The company works with clients across a wide range of industries, including construction, marine, healthcare, oil & gas, manufacturing and facilities management.
Its award-winning compliance software offers an expansive range of distinct processes in a single solution, functioning as a real-time business performance expert, assisting in strategic decision-making and fostering a safer culture for clients.
The Challenge
The client had stopped making R&D tax claims following a very negative experience with Revenue, and their faith in the system needed restoring.
They had found their partnership with a regular tax consultant submitting their R&D tax claim to be arduous and confusing, so it was important to assure them the process could be much smoother.
This involved eliminating guesswork and consequently averting the pressurised enquiry treatment they had received from Revenue.
Our Approach
Being able to demonstrate that we had a team dedicated to R&D tax with no distractions meant initially we could establish beyond doubt that the company had a legitimate claim.
During a series of meetings, we guided the company in ensuring all of their paperwork was correct and that the figures were entirely accurate.
The Result
Since teaming up with randd, the company has made three successful R&D tax claims of significant value, enabling increased innovation investment.
In addition, they were also the subject of an enquiry from Revenue. With enquiry support being a standard feature of the randd service, we dealt with this swiftly and the enquiry was resolved to the company’s satisfaction within a week, easing their concerns.
Strategic Impact
Describing randd as “SO easy to work with”, the company is no longer missing out on vital funds that can further enhance their development of platforms which bring a wide range of compliance and operational processes into a single system.
Their R&D work, boosted by the innovation incentives from which they now benefit with the help of randd, gives organisations real-time visibility to support better decision-making and safer workplace cultures.
“The randd team are extremely knowledgeable and helpful, Jason in particular. He knows when to follow up, and when we are busy doesn’t apply pressure.
“We have built up trust over the last few years and would not be claiming at all if it was not for their guidance.”
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